Frequently Asked Questions!

What Are The Dimensions Of Your Mouse Pads?

Our mouse pads are 900 x 400 x 4mm in size, offering more than enough space for smooth mouse movements and a cozy gaming experience.

What Materials Are The Mouse Pads Made Of?

Astro Padz are crafted with high-quality materials for durability and precision. The surface is designed for accurate mouse tracking, our stitching is perfectly sewn to prevent tearing, while non-slip rubber base ensures stability during gaming sessions.

How Do I Clean My Mouse Pad?

Keep your mousepad looking fresh! For minor stains, gently wipe the surface with a damp cloth or sponge. Avoid using harsh chemicals or abrasive cleaners to protect the design. For tougher marks, give your mousepad a thorough bath. Fill a sink or bathtub with warm water and soap, then let it soak for a revitalizing cleanse. It’s as simple as that!

How Long Does It Take To Deliver My Mousepad?

Australia Shipping:

We take 1 - 3 business days to process your order. Standard delivery takes 1 - 7 business days to arrive at your door.

New Zealand Shipping: 

We take 1 - 3 business days to process your order. Standard delivery will take 5 - 12 business days for you to receive your order.

Rest of World Shipping:

We take 1 - 3 business days to process your order. For shipping time estimates to your country and to view more information about our shipping go to our shipping policy page.

Do You Ship Internationally

Absolutely! We're thrilled to offer international shipping, ensuring gamers worldwide can get their hands on our mouse pads. Keep in mind that shipping costs and delivery times may differ based on your location.

Can I Track My Order Once It's Been Shipped?

Yes, you will receive a tracking number once your order has been shipped. Use this tracking number to monitor the delivery status of your mouse pad.

Can I Return Or Exchange My Mouse Pad If I Am Unsatisfied?

Your satisfaction is our priority. Should any concerns arise with your mouse pad, please reach out to our dedicated customer support team within 14 days of receiving your order. We're here to assist you with returns or exchanges and ensure your complete satisfaction.

Who Is AstroPadz?

Discover AstroPadz, a company whose passion lies in creating the finest mousepads to redefine your setup's potential.